About

ABOUT THIS BLOG.  These posts are essays about library evaluation and assessment, library statistics, measurement, performance evaluation, data visualization, and related topics, with occasional emphasis on how these topics pertain to public libraries.

RayheadABOUT ME.  I am a contributing writer for the Library Journal, most recently for the LJ Index of Public Library Services 2015 ratings authored  with my colleague, Keith Curry Lance. I received an M.P.A. degree from the Ohio State University John Glenn College of Public Affairs, with a specialty in quantitative methods. And a M.L.I.S. degree from Kent State University School of Library & Information Science, where I was the recipient of the Jesse H. Shera award for scholarly writing.

I pursued library science, for one thing, because my first job after receiving my M.P.A was as a systems analyst and project manager for integrated library systems at Online Computer Library Center (OCLC). Another draw was a growing interest in the publishing field that I gained while working as IT director for a large suburban newspaper chain owned by Advance Publications.

I also have had a rather peculiar love for statistics and statistical theory, applied behavioral research methods, and related topics. While in library school I completed a graduate internship at the U.S. National Commission on Libraries and Information Science in Washington, D.C. under the guidance of Dr. Neal Kaske, Director of Statistics & Surveys. (Since then the Commission was merged with the Institute of Museum and Library Services.) My thesis from that project was published in the Winter 2007 issue of Public Library Quarterly.

Besides writing about libraries and performance measurement, I also provide training to library organizations on statistics, research methods, and data visualization best practices. My articles have been published regularly in the Library Journal and in Public Libraries, Public Library Quarterly, Evidence Based Library & Information Practice, and Library & Information Science Research. Outside the library arena I do statistical programming (SAS, SPSS, Tableau) and technical writing.

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