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Posts Tagged ‘objectivity’

It is fairly well known that the field of business management can be susceptible to fads. Organizational scientists have studied the adoption of business approaches like management-by-objectives, total quality management (TQM), business process re-engineering, just-in-time manufacturing, scorecard methods, and others. Their work has led to an interesting body of literature about management innovations and organizational [...]

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I want to communicate what I believe is the single most useful message about library assessment. This is not an announcement of a new data analytic technique or some all-purpose library value calculator. Nor is it advice on the importance of aligning work and measurement with vision and strategy, recognizing the political pitfalls of evaluation, or [...]

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