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Archive for the ‘Research’ Category

I have implied this in other entries in this blog, but I might as well say it outright: The library and information science profession needs to come to terms with the issue of standards for (i.e., rules of) evidence for performance, statistical, and advocacy research data. There, now I’ve said it. I recently read the [...]

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Readers of the, say, older persuasion may recall a time when children actually enjoyed games that required no peripheral devices, infrared sensors, or satellite tracking. There was one party game, simply called (I think) “Telephone,” where one player whispered a message to the next, and that player to the next, until the message was passed [...]

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In 2008 the Online Computer Library Center (OCLC) published a marketing research report addressing the need for increasing public support for libraries. The study, From Awareness to Funding: A Study of Library Support in America, was funded by a $1.2 million grant awarded by the Bill & Melinda Gates Foundation. Respondents in the study were [...]

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I think I get it now.  I had thought the term assessment meant a systematic and appropriately rigorous measurement of a construct or phenomenon of interest, like program outcomes, community needs, service quality, and so on.  Only now have I come to understand that a self-assessment is a different animal altogether. Who would have thought [...]

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I noticed that yet another library value calculator has appeared on the scene. This one is offered by the National Network of Libraries of Medicine (NNLM) with the very best of intentions, I am sure. But, let me say that I am convinced that these calculators are a bad idea. Their underlying assumptions are weak [...]

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It is fairly well known that the field of business management can be susceptible to fads. Organizational scientists have studied the adoption of business approaches like management-by-objectives, total quality management (TQM), business process re-engineering, just-in-time manufacturing, scorecard methods, and others. Their work has led to an interesting body of literature about management innovations and organizational [...]

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Library assessment has come to rely on outcome assessment as the most appropriate indication of library performance. Yet, outcome studies are difficult to conduct, and are typically funded at regional and national levels. Public libraries, though, claim to deliver services specifically tailored to their communities. Upcoming efforts in library outcome evaluation will need to contend with this contradiction.

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In January my brother and I were laying laminate flooring in his house.  Each time we needed to trim a plank, we stood reverently by his table saw and incanted the familiar carpenter’s adage, “Measure twice, cut once. (Amen.)”  My brother said, “It’s the damnedest thing. You can repeat and repeat a measurement, and then [...]

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“Everything Old is New Again” is the title of a 1999 article in American Libraries by Douglas Raber, author of the excellent and eye-opening book, Librarianship and Legitimacy: The Ideology of the Public Library Inquiry.  The article suggests that the Inquiry, a comprehensive assessment of public librarianship initiated by ALA in the late 1940′s, continues [...]

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This week I noticed that WebJunction is conducting a survey entitled “Technology Competencies Evaluation.”  I think this must be a sequel to a survey I saw there last month about “management core competencies.”  While the surveys are probably marketing research for WebJunction’s e-learning product line, the researchers say they want to use the data to “establish [...]

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