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Archive for May, 2009

I want to communicate what I believe is the single most useful message about library assessment. This is not an announcement of a new data analytic technique or some all-purpose library value calculator. Nor is it advice on the importance of aligning work and measurement with vision and strategy, recognizing the political pitfalls of evaluation, or [...]

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Library assessment has come to rely on outcome assessment as the most appropriate indication of library performance. Yet, outcome studies are difficult to conduct, and are typically funded at regional and national levels. Public libraries, though, claim to deliver services specifically tailored to their communities. Upcoming efforts in library outcome evaluation will need to contend with this contradiction.

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In January my brother and I were laying laminate flooring in his house.  Each time we needed to trim a plank, we stood reverently by his table saw and incanted the familiar carpenter’s adage, “Measure twice, cut once. (Amen.)”  My brother said, “It’s the damnedest thing. You can repeat and repeat a measurement, and then [...]

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